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Access for the Physically Disabled on the MTA
New York City has made great strides in creating an accessible mass transit system. However, finding accessible subway stops, transfer points and bus service can still be a bit of a challenge. The MTA has been working to make navigating the system easier for customers with special needs.
Below is a listing of services the MTA offers to its customers with special needs. For a complete listing of services see the MTA's webpage at
www.mta.nyc.ny.us.
Guide to Independent Travel This is an excellent source of general information about planning trips, safety, and services that the MTA offers.
Accessible Bus Service All MTA New York City Transit buses are wheelchair accessible. Two areas are reserved for wheelchairs and there is priority seating for the elderly or those with other disabilities. Kneelers and lifts are available on all buses. There is a late night Request-a-Stop service available between the hours of 10:00 PM and 5:00 AM.
Access-A-Ride A door-to-door paratransit service for those who are unable to use the public bus or subway services. An Eligibility Determination form must be submitted and approved prior to use. The one-way fare if $1.50 and must be paid at the time of service. The service is available 24 hours a day, seven days a week.
Wheelchair Accessible Subway Stations There are thirty-one subway stations which are accessible by either an elevator or a ramp. TTY telephones are currently being installed. The MTA suggests that the customer call ahead of time to receive up-to-date information about availablity of the elevator service. This information is available twenty-four hours a day at (718) 596-8585 or at (718) 596-8273 (TTY).
Wheelchair Accessible Transfer Points A list of accessible transfer points by boroughs.
Tactile-Braille Maps Raised-line Braille maps with large print backup, showing portions of the subway system, some stations and the boroughs.
The Long Island Railroad The LIRR has eighteen stations with full accessibility under the ADA. These stations have accessible platforms, accessible signage, TTY telephones, a visual equivalent to the Public Address system, ADA restrooms, and tactile warning strips on the edges of the platforms. There are also many stations along all of the lines that have wheelchair access to the platforms.
The Metro-North Railroad. All lines offer some stations with full ADA access (accessible platforms, warning systems for visually impaired, and a visual alternative to the Public Address system). In addition, there are stations on all lines which offer wheelchair access.
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