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Physically Challenged in New York

Updated Oct 05 2014 04:43 PM EST with 14 listings
Physically Challenged in New York

Disabilities, NIH Links

Important links on dealing with disabilities, from the NIH
Website: nlm.nih.gov

Mta (3 listings total)

Access for the Physically Disabled on the MTA

New York City has made great strides in creating an accessible mass transit system. However, finding accessible subway stops, transfer points and bus service can still be a bit of a challenge. The MTA has been working to make navigating the system easier for customers with special needs. Below is a listing of services the MTA offers to its customers with special needs. For a complete listing of services see the MTA's webpage at www.mta.nyc.ny.us.

Guide to Independent Travel This is an excellent source of general information about planning trips, safety, and services that the MTA offers.

Accessible Bus Service All MTA New York City Transit buses are wheelchair accessible. Two areas are reserved for wheelchairs and there is priority seating for the elderly or those with other disabilities. Kneelers and lifts are available on all buses. There is a late night Request-a-Stop service available between the hours of 10:00 PM and 5:00 AM.

Access-A-Ride A door-to-door paratransit service for those who are unable to use the public bus or subway services. An Eligibility Determination form must be submitted and approved prior to use. The one-way fare if $1.50 and must be paid at the time of service. The service is available 24 hours a day, seven days a week.

Wheelchair Accessible Subway Stations There are thirty-one subway stations which are accessible by either an elevator or a ramp. TTY telephones are currently being installed. The MTA suggests that the customer call ahead of time to receive up-to-date information about availablity of the elevator service. This information is available twenty-four hours a day at (718) 596-8585 or at (718) 596-8273 (TTY).

Wheelchair Accessible Transfer Points A list of accessible transfer points by boroughs.

Tactile-Braille Maps Raised-line Braille maps with large print backup, showing portions of the subway system, some stations and the boroughs.

The Long Island Railroad The LIRR has eighteen stations with full accessibility under the ADA. These stations have accessible platforms, accessible signage, TTY telephones, a visual equivalent to the Public Address system, ADA restrooms, and tactile warning strips on the edges of the platforms. There are also many stations along all of the lines that have wheelchair access to the platforms.

The Metro-North Railroad. All lines offer some stations with full ADA access (accessible platforms, warning systems for visually impaired, and a visual alternative to the Public Address system). In addition, there are stations on all lines which offer wheelchair access.

Accessibile Subway Stops (1 listings total)

MTA- Accessible Services

Information on which accessible subway stops are available and on the condition of all elevators and escalators in these stops.
Customer Services 718-596-8585
Information: 800-734-6772; TTY Line ( Deaf ): 718-596-8273
Website: mta.nyc.ny.us

Accessibile Transfer Points (1 listings total)

MTA- Accessible Services

Information on which accessible subway stops are available and on the condition of all elevators and escalators in these stops.
Customer Services 718-596-8585
Information: 800-734-6772; TTY Line ( Deaf ): 718-596-8273
Website: mta.nyc.ny.us

Paratransit Services (1 listings total)


A shared ride, door-to-door service for those who are unable to use the public bus or subway system. You must be approved for eligibility before use of the system. Reservations must be made at least one day in advance. A PCA or a guest may accompany the passenger. Cost is $1.50 one way.
10 Columbus Circle, Lincoln Center NY 10019 Complaints 718-330-3322
Customer Services: 877-337-2017; TTY Line ( Deaf ): 212-632-2194
TTY Line ( Deaf ): 718-596-8273; Website: mta.nyc.ny.us

Accessible Vehicles (3 listings total)

Rentals (3 listings total)

Accessible Vans of America

A nationwide chain of independent rental agencies. Rentals by the day, week or month. Sales of new or pre-owned vehicles. Also offers links to related sites, classified listings of pre-owned vehicles and rent to buy programs.
Customer Services 800-282-8297
E-mail: north@accessiblevans.com; Website: accessiblevans.com

Drive Master Co., Inc.

Part of the Accessible Vans of America chain. Offers wheelchair accessible minivans. 9 Spielman Rd., Fairfield, NY 07004
Customer Services 973-808-9713
Customer Services: 973-908-9709

Wheelchair Getaways

Accessible minivans that accommodate wheelchairs and scooters. Available by the day, week or month. Service includes pickup or delivery to home, business or airport.
Bedminster., Tel 718-375-0171
Tel: 800-379-3750; Fax: 718-332-7217
E-mail: getawaysnyc@optonline.net; Website: wheelchairgetaways.com

Stairlifts (1 listings total)

New York State Office of Advocate for Persons with Disabilities (OAPwD)

Provides information on the ADA, the TRAID Project, Agency publications and links to helpful sites. One Empire State Plaza, Suite 1001, Albany, NY 12223
Tel 518-473-4538
Fax: 518-473-6005; TTY Line ( Deaf ): 518-473-4231
Website: advoc4disabled.state.ny.us

Tourism and Access Information (2 listings total)

Access For All - Hospital Audiences, Inc.

Publishes a guide titled Access for All - A Guide to New York Cultural Institutions. Updates for the guide are also available.
220 W. 42nd St., Fashion District NY 10036 Tel 212-575-7676

Hospital Audiences, Inc.

HAI's site provides information for people with disabilities visiting New York City: the international toll-free Hotline provides information on physical & programmatic accessibility to cultural venues, hotels, restaurants & transportation; HAI's OMNI Buses are bed & wheelchair accessible; and "Access for All: A Guide for People with Disabilities to New York City Cultural Institutions" details accessibility features of more than 300 cultural venues, including Broadway theaters, arts centers & galleries.
548 Broadway, Soho NY 10012 Tel 212-575-7676
Fax: 212-575-7669; Hot Line: 888-424-4685
TTY Line ( Deaf ): 212-575-7673; E-mail: hai@hospaud.org
Website: hospitalaudiences.org

Tour Guides (1 listings total)

Big Apple Greeter

Knowledgeable and enthusiastic volunteers known as "Greeters" promote New York's small town charm by accompanying visitors on 2-4 hour journeys in any of the 5 boroughs, free of charge
1 Centre St., CivicCenter NY 10007 Tel 212-669-2364
Tel: 212-669-3602; Fax: 212-669-3685
General Info: 212-669-2896; Visitor Center: 212-669-8159
E-mail: information@bigapplegreeter.org; Website: bigapplegreeter.org

New York Offices (3 listings total)

Commission on Human Rights of NYC

Enforces the City's Human Rights Law. Includes information on filing complaints, mediation, office locations and hours.
40 Rector St., Financial District NY 10006 Tel 212-306-7500
Website: nyc.gov

Department of Transportation - PPPD

Long Island City New York Department of Transportation Issues NYS and NYC parking permits for people with disabilities
28 Queens Plaza North, Long Island City NY 11101 Customer Services 718-433-3100
TTY Line ( Deaf ): 718-433-3111; Website: dot.state.ny.us

People with Disabilities, Office for (MOPD)

Office responsible for developing policies concerning those with disabilities, and implementing City compliance with ADA standards. Provides information on transportation, services for the deaf, blind and developmentally disabled, housing and VESID programs.
100 Gold St., Lower East Side NY 10038 Second Floor., Tel 212-788-2830
Fax: 212-341-9843; TTY Line ( Deaf ): 212-788-2838
Website: nyc.gov